
It’s been a long-running question for companies: How can we get employees involved in brand engagement—without it turning into a social media debacle? When two Domino’s Pizza workers created a YouTube video of their hygiene hijinks, it created a media disaster and reinforced companies’ reticence to involve employees in social media efforts. But Facebook scholar Clara Shih says businesses can involve employees in their efforts and keep track of what they do online. READ MORE









