You’ve probably been hearing more about cloud-based customer relationship management software, and that’s not about to change anytime soon. According to a recent study by AMI-Partners, the SaaS CRM market already represents 570,000 small and medium businesses and is set to undergo double-digit year-over-year growth in the next five years. The marketing research firm says that during that time spending on SaaS CRM will outpace on-premises CRM by a margin of nearly 4 to 1. READ MORE
