Tag Archives: Newegg Inc.

Do You Need Utility Software for Your Business?

Spam, spam, spam. Digney York, a Vienna, Va-based general contractor specializing in hotel renovation, was getting inundated by it. Pop-ups, too. So Ann Versteeg, chief financial officer of the 25-employee company, took action, having anti-virus and spam-stopping software installed at the company’s offices. While Microsoft’s basic utility software is “adequate” for most things, says Versteeg, “in the areas of virus protection, anti-spyware, and anti-spam, we use third-party products.” WinZip and Adobe Reader are other programs that Digney York has installed. “Microsoft doesn’t offer an equivalent to these,” she notes. Do you need to buy utility software for your business? For many businesses, the answer is “Yes.” Microsoft’s Vista offers additional utilities, but… Just as a car needs a mechanic, a computer needs utility software to keep it running in tip-top shape. The right utility software can make your business’s computers run faster, protect them against spam, viruses and other security concerns, and customize them to meet your business’s unique needs. The operating system’s utilities package just isn’t comprehensive enough. “Operating systems come with a basic set of software, but, like I said, they’re basic,” says Gary Chen, analyst of small and medium-sized businesses with the Yankee Group, of Boston. Chen acknowledges that Vista, Microsoft’s newly released operating system, does offer more utility than its predecessor. Vista includes Windows Defender spyware, transfer wizards, reliability monitors, and better backup imaging for quick data recovery. But Chen doesn’t see small and mid-size businesses breaking out of their typical upgrade cycle to buy Vista, even for the utilities. “Most [small businesses] will wait nine months to a year to see if the improvements really play out,” he says. “And even then, they won’t be buying it just for the security.” And even if Vista is better at the basics, it still doesn’t offer WinZip or Adobe —  staples in most offices. Moreover, there is a breathtaking range of customized utility software out there tailored for business use. A search of online retailer Newegg.com’s business utility software offerings turned up over 400 items, including hundreds of security options, voice-command software, and backup products. Beware of freeware There are hundreds more options available as free downloads, everything from mouse-drawing functions to enhanced printer/photocopying programs. But most are targeted at the consumer market, notes Chen. For those freeware options with wider applications, business users should question how free they really are. Be sure to read the fine print, as many licensing agreements only allow personal use of certain software, or permit 30-day trials only. Remember also that the customer service available for a free product is likely to be limited at best. Assuming you can use these free utility software programs for your business, Chen notes that free downloads are impractical to all but the smallest companies. “If you have a couple hundred computers to maintain, you can’t be downloading something onto each one,” Chen says.  Meanwhile, purchased business utility software is often a one-time-only installation that functions across an entire office network. So, to keep your computers running their best, assess what your specific utility software needs are, and go shopping. Spending a little money now on utility software might well be worth it in the long run.

Do You Need Utility Software for Your Business?

Spam, spam, spam. Digney York, a Vienna, Va-based general contractor specializing in hotel renovation, was getting inundated by it. Pop-ups, too. So Ann Versteeg, chief financial officer of the 25-employee company, took action, having anti-virus and spam-stopping software installed at the company’s offices. While Microsoft’s basic utility software is “adequate” for most things, says Versteeg, “in the areas of virus protection, anti-spyware, and anti-spam, we use third-party products.” WinZip and Adobe Reader are other programs that Digney York has installed. “Microsoft doesn’t offer an equivalent to these,” she notes. Do you need to buy utility software for your business? For many businesses, the answer is “Yes.” Microsoft’s Vista offers additional utilities, but… Just as a car needs a mechanic, a computer needs utility software to keep it running in tip-top shape. The right utility software can make your business’s computers run faster, protect them against spam, viruses and other security concerns, and customize them to meet your business’s unique needs. The operating system’s utilities package just isn’t comprehensive enough. “Operating systems come with a basic set of software, but, like I said, they’re basic,” says Gary Chen, analyst of small and medium-sized businesses with the Yankee Group, of Boston. Chen acknowledges that Vista, Microsoft’s newly released operating system, does offer more utility than its predecessor. Vista includes Windows Defender spyware, transfer wizards, reliability monitors, and better backup imaging for quick data recovery. But Chen doesn’t see small and mid-size businesses breaking out of their typical upgrade cycle to buy Vista, even for the utilities. “Most [small businesses] will wait nine months to a year to see if the improvements really play out,” he says. “And even then, they won’t be buying it just for the security.” And even if Vista is better at the basics, it still doesn’t offer WinZip or Adobe —  staples in most offices. Moreover, there is a breathtaking range of customized utility software out there tailored for business use. A search of online retailer Newegg.com’s business utility software offerings turned up over 400 items, including hundreds of security options, voice-command software, and backup products. Beware of freeware There are hundreds more options available as free downloads, everything from mouse-drawing functions to enhanced printer/photocopying programs. But most are targeted at the consumer market, notes Chen. For those freeware options with wider applications, business users should question how free they really are. Be sure to read the fine print, as many licensing agreements only allow personal use of certain software, or permit 30-day trials only. Remember also that the customer service available for a free product is likely to be limited at best. Assuming you can use these free utility software programs for your business, Chen notes that free downloads are impractical to all but the smallest companies. “If you have a couple hundred computers to maintain, you can’t be downloading something onto each one,” Chen says.  Meanwhile, purchased business utility software is often a one-time-only installation that functions across an entire office network. So, to keep your computers running their best, assess what your specific utility software needs are, and go shopping. Spending a little money now on utility software might well be worth it in the long run.

Where to Buy Computers

Is 2007 the year your business will buy new hardware? Despite this year’s twin Microsoft releases of Office 2007 software and the Vista operating system, there’s no evidence that 2007 will be a banner year for small and mid-size businesses in terms of hardware purchases, says Michael Speyer, senior analyst with Forrester Research, of Cambridge, Mass.  “It depends very much on where companies are in their hardware cycle,” he says.  “In certain areas, we might see an uptick over last year, like in purchases of storage and PCs,” or laptops, which continue to grow in popularity.  But for many companies, he points out, upgrading to Vista won’t require new hardware. Moreover, small and mid-size businesses often take a wait-and-see approach to new technology purchases. But if 2007 is your company’s year to buy, where should you look? Shop Around Online and Offline The number of options for buying hardware for business use is overwhelming. In addition to traditional brick-and-mortar electronics stores, Web-based shopping venues hawking computer equipment have mushroomed. Meanwhile, small businesses continue to show a strong preference for buying direct from manufacturers like Dell. Value-added resellers (VARs) are an  alternative for those who seek customized hardware. But prepare to pay more for this option. You’d better shop around, as the old song goes, and preferably online first, to get the best price and selection. In fact, some hardware items may be hard to find anywhere but in cyberspace. While the venues for buying hardware seem nearly endless, here are some to consider: Online Comparison Shopping Try sites such as Yahoo Shopping, Amazon, CNET Shopper, or Pricegrabber to sniff out the bargains. Relatively easy to use, these sites allow for easy price comparisons of like products from literally hundreds of vendors, and include vendor reviews, which may or may not prove reliable. Online Computer Stores Newegg, a computer geek’s paradise, has won a slew of awards for its prices and selection, including Forbes’ Best of the Web 2004 and Computer Shopper Shopper’s Choice awards in both 2004 and 2005. Other popular e-tailers include TigerDirect and CDW. Electronic Megaretailers Circuit City, Best Buy or CompUSA. All three have locations nationwide, the option of eyeballing the merchandise before buying, and in-store warranties for those who desire them. Moreover, it’s often easier to return items or seek repairs through a traditional store. Computer Shopper readers rated Best Buy their favorite brick-and-mortar electronics store; many of its locations now feature Geek Squad 24/7 on-site troubleshooting services. CompUSA offers TechPro on-site service. Deep Discounters If bargain-basement prices are a top priority, don’t rule out sites like Overstock.com or Buy.com. Because they are often reselling overstocked items or cancelled shipments from other retailers, they can offer real bargains, especially to those who already know what they want. Direct Buys Going straight to the source remains a very popular option: according to a February 2006 survey by Forrester Research, Dell was named as the most popular computer and equipment vendor by the 700-plus small and mid-size businesses surveyed. Value-Added Resellers. VARs are companies that take computer components and build unique, customized units for their clients. Often, they link hardware and software from different vendors to do this. Since VARs specialize in custom design, they can also design training programs, database development, and consulting and research services. In fact, the line between services offered by VARs and big-name consulting firms, such as Accenture, is quickly blurring. However, VARs are more likely than consultants to work for smaller businesses. And, according to a June 2006 Forrester Research report, small and mid-size businesses are increasingly seeking out VARs instead of consultants to meet their needs.