Tag Archives: Cal Braunstein

Time to Consolidate Your Data Center

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More and more small-and medium-sized businesses are thinking about consolidating their data centers, as a result of having grown haphazardly or through many mergers and acquisitions. According to a 2006 report by tech research firm IDC, 80 percent of U.S. IT organizations are consolidating and in 2009 global spending on IT consolidation should hit $25 billion. “Most of these things aren’t planned and then executives wonder how in the world they’ve grown to the number of servers they’ve got,” says Cal Braunstein, chairman and CEO of research at the Robert Frances Group, a Westport, Conn. IT consulting firm. “They need to add another application, and somehow before they know it, each of these applications are on different servers.” And, oftentimes those different servers can be in different rooms, on different floors, and even in different cities. M&A activity sparks consolidation One big driver of data center consolidation is the rash of mergers and acquisitions that leave the new entities with IT systems that are often incompatible, sometimes burdening even forward-looking companies with outdated systems from a company being acquired. “CIOs are telling their CEOs, ‘Could you please buy a company with the same IT platform and infrastructure?’” says James F. O’Grady, the director of technology value solution for Hewlett-Packard Financial Services. Why consolidate when it’s an expensive undertaking? Let’s start with those systems that are the product of mergers and acquisitions. All the little band-aid fixes to make these systems work together may be costing your company money — not to mention resources — that could be better spent elsewhere. Even without mergers, small and medium-sized businesses tend to be sitting on a lot of older servers being kept around in order to save money on costs of new equipment. However, since many of these machines have poor utilization rates, they aren’t necessarily the best use of money. Braunstein estimates various utilization rates of different systems as follows: mainframes (75-90 percent), Unix (10-20 percent although some achieve up to 60 percent), and Windows-Intel systems (5-12 percent). High maintenance and licensing fees On top of having all this old equipment around, there are high maintenance costs and licensing fees, not to mention the issues of power and cooling for all your machines. “Two years ago no one cared about power and cooling,” says Braunstein. But now that energy costs have skyrocketed, businesses are starting to be more aware. Costs for power and cooling could run 40 percent of your run rate for operational components for your data center. Consolidation can mean lower power output, says HP’s O’Grady. If you have five data centers all over the country and you really only need three, not only will consolidation save on power costs but will also save on labor costs. Those are big numbers that could be made smaller through consolidation. On average, says Braunstein, hardware costs tend to be 15 percent of overall costs. What it means to consolidate Consolidation can mean different things to different businesses. For some, it’s reducing the number of data location center locations and moving equipment to places that have lower operating costs, according a March 2007 report by HP, titled “Data center consolidation: Financing options address more than just cost.” Two spaces in midtown Manhattan dedicated to holding IT are more expensive to maintain, than say, combining them both into a new one in northern New Jersey. With telecommunications advances, it’s more feasible to locate the data centers away from your office. Another approach is to consolidate at the current site by putting in a converged voice-and-data network. Or you can save space by installing racks. With a vertical rack, instead of buying servers, you buy components that altogether look a little like an entertainment system. Blade servers work on the same concept as a rack but are even more condensed. A blade comes in a smaller box, so it slides in vertically. You can get a number of these going across a couple of rows, giving you a tremendous amount of capacity in a small space. And, then there’s the virtual approach. Companies can virtualize their servers by running many systems in a single box. Not only can that save space but it can also up performance; instead of running at about 10 percent utilization, it can be at least 40 percent. Paying for it No matter how you undertake it, consolidating your data center is going to cost money. According to HP, often you’ll have to keep the old data center running as you’re setting up your new one. Or, you can set up a temporary facility — using the same type of old equipment — as you’re taking apart the old center and setting up the new one. So, you could potentially have up to three data centers running at the same time before you get everything sorted out. Companies, like HP, and IBM, and to lesser extent, Sun, who are all in the data center consolidation business provide financing options, including leasing, short-term equipment rental, and help with the recovering of money from asset sales. They also work with the customer to apply some of the costs to covering the purchasing of new equipment. Another approach, says Braunstein, that may make sense, is putting the new data center inside one of your current spaces. “You could consolidate it piecemeal so you don’t have to go beyond the bounds of existing data center,” he says. “It takes longer this way, however, it’s a good approach because you get to see what works as you go along.”

Why You Need a UPS

It should be apparent to anyone who suffered through the blackout of 2003. And it should be apparent to any business impacted by the brownouts that are increasingly a fact of life during summer months, ice storms that knock out power lines in the winter, and other disasters, such as Hurricane Katrina. A power outage can wreak disaster on a business. It can shut a company down for days. It can zap your data. It can disappoint your customers. And, ultimately, it can run you out of business. That’s one reason that businesses need to invest in a device called “uninterruptible power supply” (UPS). This is an intermediary device between a power source and the machinery for which the power is being provided, typically a computer. That device can apply to anything from a battery to a generator. There are three kinds of UPSes — one that’s always on, the most common type, one that’s on standby, going on as soon as power is cut off, and one that’s really a hybrid of the two. A backup power supply Think of a UPS as a backup power supply, says Cal Braunstein, the chairman and CEO of the Robert Frances Group, a Westport, Conn. technology consultancy. That’s the advice he gives to small business owners who are considering UPS. “Some alarm clocks today have the ability for a battery to be plugged in so that when power is lost, your alarm clock continues keeping time,” Braunstein says. “A UPS is just a much bigger version of that for computers. This way if power dies, systems and disk drives don’t crash, which could cause real data corruption or file corruption problems.” On a basic level, the UPS is some energy that provides the user with a few extra minutes of power, in the case of an emergency, so that they can save what they were working on, print it out, and turn all the machines off.  More powerful ones, says Andrea Peiro, the CEO and founder of the Small Business Technology Institute, a non-profit organization that promotes technology usage by small business, can be used to actually continue working for several more hours while the user is waiting for the grid power to return. Tips for buying UPS When buying one or more UPS devices for your business, there are several factors to consider. “The primary factor that influences how many pieces of hardware can be supported by a single UPS and for how long is the capacity of their batteries,” says Peiro, noting that the capacity is measured in Volt-Amperes (VA). “The bigger the number, the better.” Costs for buying a UPS can range from less than one hundred dollars to a few thousand dollars. But in the long run whatever you pay will be small compared with what could happen if one’s data disappears. If cost is a concern, however, consider that today’s prices represent a decrease from where they used to be, and also that laptops usually do not need a UPS, since they can operate on their own internal battery in case of power failure. However, no matter what the price is, a UPS should be part of any small business office, says Peiro, who considers them a very important investment, especially when they are connected to the company’s networking equipment.  “UPSes are a critical element for the reliability of any computing environment, allowing for non-disruptive shut down of workstations, servers and peripherals.”

Should Some Computers Be Off the Network?

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Is there a magic bullet to make your business computers secure? “The most secure computer in the world is one that can’t be used by anybody,” says Paul Stamp, senior analyst at Forrester Research, of Cambridge, Mass. That’s a nice sentiment, but he admits that it’s not really practical these days, unless you are running a computer museum. More realistically, today’s small business owners should concern themselves with balancing the need for security with access. And, at every step of the way they have to make the risk tradeoff. Just by being on the Internet will invite attempts, says Toby Weir-Jones, the director of product management of BT Counterpane, of Mountain View, Calif., which provides managed security services. And attempts are the definition of risk. And that could be a cost. “If a machine doesn’t need to be online it should be,” Weir-Jones says. Networking depends on the PC’s function Whether you have a computer that should be kept off network, says Cal Braunstein, the chairman and CEO of the Robert Frances Group, a business technology consultancy in Westport, Conn., will also depend on the company and the type of function being performed. For example, you may have multiple networks at a company, rather than one. You may have a mini-network in research and development (R&D) and may not want any of those machines linked to the outside world in order to better protect your company secrets. Many R&D facilities, Braunstein says, have multiple PCs per user there. Some are for the R&D network or standalone boxes and others are linked to the rest of the company. “Not all of these machines should be linked together into a single network,” he says. “There needs to be someone who understands the security issues for the company who is looking at all these assets and deciding their networking rights.” Besides security, says Andrea Peiro, the CEO and founder of the Small Business Technology Institute, a non-profit devoted to encouraging technology adoption among small business, another reason to consider putting a machine off the network, is that if it “performs a very specialized task – such as direct e-mail marketing distribution – and may be faster if directly connected to non-shared Internet access.” Hidden costs of off-network computers Having a computer that is not attached to the network can protect sensitive data and provide one less avenue for malware, but it can also be an inconvenience. It’s a cost from a time perspective. It takes a lot longer to go over to another PC and burn the information onto a CD or put it on a USB drive than to e-mail it over the network or allow the computer user to download it from the Internet or an intranet. On the other hand, says Stamp, it takes a lot of time to wipe spyware off a PC, or worse. “In business, you have got to make the call,” he says. If keeping certain PCs off the network is too much of a hassle, Peiro suggests that a small company can configure its firewall and gateways differently and assign different levels of access to different users. “Sometimes a simple repositioning of the network firewall and the Internet gateway,” she says, “creating multiple sub-networks with different levels of access to resources, may elegantly address the concerns and maintain the benefits of the network for everybody.”