Office Software

Dropbox Launches ‘Dropbox for Teams’

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Much to the delight of IT administrators, Dropbox just launched a new version of its cloud storage and file sharing service, Dropbox for Teams. While more than 45 million people already use Dropbox individually, now businesses can take advantage of new administrative controls, centralized billing, phone support and a whopping 1,000 GB of storage. READ MORE »

inFlow Releases New Version of its Free Inventory Software

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While there’s no shortage of inventory management software solutions available today, many are too expensive for small businesses. Canadian-developed inFlow, however, offers a free version of its inventory software that has been rated well at CNET’s Download.com. READ MORE »

TechCrunch Disrupt’s Battlefield: And the Winner is …

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In the end, after three days and 31 start-up pitches, judge’s panels and interviews, there could be but one winner of TechCrunch Disrupt SF’s Start-up Battlefield. That title, plus a prize of $50,000 and the Disrupt Cup presented by Disrupt Battlefield NY winners Getaround, goes to … Shaker. READ MORE »

TechCrunch’s Disrupt Battlefield: Customer-Friendly Enterprise

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From Monday to Wednesday in San Francisco, TechCrunch’s latest Disrupt Start-up Battlefield competition is showcasing entrepreneurs from 30 start-ups, all vying for a $50,000 prize by making six-minute-long pitches to a rotating panel of venture capitalists, tech influencers, angel investors and Silicon Valley players. Tuesday featured three more sessions of Start-up Battlefield, titled Customer-Friendly Enterprise, Local Networks and Increasing Understanding; here are the start-ups presented in session four: Customer-Friendly Enterprise. READ MORE »

IBM Pledges $1 Billion in Financing for SMBs

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IBM has pledged $1 billion in financing to help SMBs procure certain IBM offerings, such as cloud services, big data and analytic systems. The financing will be available over the next 18 months and can be approved within 60 seconds, the company says. Customers will typically repay the loans over 36 months with interest rates as low as 0 percent for 12 months, with no money down. READ MORE »

Google Cleans House, Discontinues More Products

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As part of its recent efforts to streamline and focus on social media, Google is shuttering more products. We recently reported the company was winding down Labs and Slide. Now you can add these to the list of disappearing Google offerings. READ MORE »

Intuit Announces Salesforce for QuickBooks, QuickBooks 2012

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Earlier this year, popular CRM provider Salesforce, which offers on the cloud everything from marketing automation, a contact database, customer service, social media monitoring and engagement, analytics and forecasting and more, announced an alliance with Intuit. READ MORE »

Reel Lets You Easily Embed Files in Websites

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So you’ve got a PowerPoint presentation or Word doc or .pdf that you’re proud of and would like to show the world. The hands down least cumbersome way to do this is to upload it through a new Web app called Reel. The service seems dedicated to removing absolutely all obstacles: You don’t even need to sign up or enter an email address. READ MORE »

Google Chrome Sees Steady Growth

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Google’s web browser, Chrome, jumped up to 15.5 percent of the market share as August came to a close and the browser celebrated its third birthday. READ MORE »

How Social Media is Changing Customer Service

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Social networking has changed the face of many organizational functions, particularly customer service, writes Debra Donston-Miller for InformationWeek. What’s different, thanks to social media, is now customer service issues are often public. READ MORE »