You shoot that marketing video, embed it into your website, and click “update.” Don’t you wish you know how many people actually went to the video? Enter Vidyard. The start-up has designed a service that operates much like YouTube, but allows clients to view the analytics behind the embedded videos. Vidyard officially launched and will graduate from the prestigious Y Combinator incubator later this week. READ MORE
Customer relationship management (CRM) software, in case you’re not using it, can help you find new clients and keep the ones you already have by automating business processes involved in functions such as sales, marketing and customer support. While there are scads of CRM solutions on the market, WORKetc is one that recently caught my eye. READ MORE
Gmail is one of the most popular e-mail services, but besides the Inbox, Tags, and storage options, few users know of the plethora of customization options and additional tools to make your Gmail into the ultimate business e-mail platform. READ MORE
Gmail has introduced a preview pane feature that allows users to read emails without opening them. The setting gives the option of choosing between “previews” and “list views.” Users can modify the preview pane to appear either horizontally or vertically adjacent to their lists of emails. READ MORE
Yesterday morning, many (though not all) Yahoo Mail users were getting a “Sorry, the page you requested was not found,” message when they tried to log in to their e-mail accounts. Many took to Twitter with a variety of complaints in a variety of languages, asking, as one Twitter user put it, “Why is yahoo mail so effed up?” Others reported they’d been unable to sign on for 24 hours or more. READ MORE
About a month ago I posted a story about two tech writers who decided upon opposite ways to deal with e-mail overload. IT World’s Dan Tynan vowed to deal with every message delivered to his inbox for a week, which he said worked pretty well. TechCrunch’s MG Siegler ditched e-mail altogether, pronouncing that if you wanted to reach him you’d have to get to him a different way. Siegler’s month is up and after ignoring the roughly 15,000 messages he received during that time, it’s no wonder he says never has he missed anything less than e-mail. READ MORE
You may know YouSendIt as a popular service for sending large files that would normally get rejected by an e-mail server. Now the company has expanded its services for businesses and is offering integrated tools for sending, sharing and signing business content online. YouSendIt now syncs changes to files and folders instantly across all a user’s devices and allows for multiple levels of sharing permissions. Its signature feature lets people create legal signatures with a mouse or using a finger on a mobile touch screen, eliminating the need to print, sign, copy and fax documents. Signed documents can be saved, sent and shared with one click. READ MORE
For years enterprise software vendors have been selling to CIOs expensive and complex systems that employees don’t like, can’t figure out, and underuse, which is ultimately a waste of money, writes Box.net CEO Aaron Levie for TechCrunch. That’s changing, he says, due to web-delivered, freemium or open-sourced solutions that employees start using on their own, resulting in viral, bottom-up adoption of technology across organizations of all sizes. READ MORE
“Email is an absolute nightmare in my life. I dread it in the morning, I dread it more right before I go to bed. It’s always in the back of my mind, lingering,” writes TechCrunch’s MG Siegler. Many of us, also drowning in e-mail every day, can relate to the subtle and incessant pressure created by a constant influx of messages. Siegler’s solution? He’s quitting email, at least for a month. READ MORE
You’ve just come back from a conference with 100 or so great sales leads. You don’t want to send a mass e-mail to all of them, but you dread the thought of writing 100 individual emails, even if you can cut and paste portions of them. READ MORE
