Telecommunications

• Cost Cutting: The Money Pit

  They're the line item from hell: telecom costs. Most companies charges have doubled while rates have actually fallen. Here's how to get a grip on them.
  Anne Stuart

• Have Tech, Won't Travel

  As the travel business goes bust, videoconferencing, Web-casting, and satellite services are starting to boom.
  Anne Stuart

• Basic Training

  New technology got you baffled? Our crib sheet can help.
  Various Inc Staff

• Measuring Returns on IT Investments: Some Tools and Techniques

  Tommy Lai

• Rent a Phone, Lose a Headache

  Here's how the CEO of Virtuoso Travel cuts through the tangled web of overlapping cellular networks around the world.
  Ron Feemster

• Why the E-mail Explosion Has Yet to Leave Snail Mail in the Dust

  Snow Tempest

• Buh-Bye, Bell?

  Beema, Inc., a multimedia production house, found that it could save money by using Internet telephony rather than the traditional telecoms. But will it work for you?
  Jill Hecht Maxwell

• It Slices! It Dices! It Doesn't Do Either Very Well!

  Thinking about jumping on the newest gadget bandwagon and buying a 3-in-1 cell phone, PDA, and wireless email? Perhaps you should read this review first.
  Mary Roach

• On the Wired Front

  Looking for low-cost real estate, plenty of bandwidth, and a terrific quality of life? These blue-collar communities are designing their own high-tech networks to attract you.
  Jill Hecht Maxwell

• E-Town, USA

  Entrepreneurs all over the country are taking matters into their own hands and transforming their communities into wired cities. Here's how you can compete from anywhere.
  Elaine Appleton

• Parallel Universe

  What's an expanding city to do when it runs out of room? Take it online.
  Anne Stuart

• One-Stop Dialing

  Competitive local exchange carriers, a new kind of telephone company, are willing to go to great lengths to get your company's business.
  Rachael King