Telephone Systems and Services

• When it Comes to VoIP, It’s Still Buyer Beware

  If you use an Internet-based phone service, do you know what your customer rights are if the carrier goes under? Government regulations are still catching up with VoIP, and until they do, companies should know where they stand.
  Michelle V. Rafter

• VoIP: What Are You Waiting For?

  Small and mid-size businesses have been suspicious of Voice over Internet Protocol (VoIP), according to surveys. Here are reasons why the time is right to switch from landline phone service.
  Mary O. Foley

• Does Buying Voice from Your Cable Company Make Sense?

  Cable providers and phone companies are battling more than ever. Can your business benefit from their fight and take advantage of bundled services and price cuts?
  Todd Wasserman

• How to Choose a Long-Distance Plan

  Being able to connect with customers, investors and employees in far-flung locations is important for business but there are more choices in telecom than ever.
  Damon Brown

• Tips for Offering a Toll-Free Number

  How to decide if your business should have an 800-number.
  Caroline Waxler

• Is RFID Right for Your Business?

  Radio frequency identification -- a tracking technology -- can help some small companies get a leg up on supplying large enterprises, such as Wal-Mart.
  Todd Wasserman

• The Inc. 500 Interview: The Low-Down on VoIP

  BullsEye Telecom's CEO talks about what small businesses should know about Voice over Internet Protocol and when to make the switch.
  Tara Swords

• Broadband Basics: Cable vs. DSL

  The costs and differences of these popular broadband Internet offerings are a consideration for small businesses, but none more than the need for speed.
  Todd Wasserman

• Best Office Phone Systems

  The best telephone system for your business isn't always obvious at first glance.
  Rich Martini

• What Kind of Cell Phone Plan Do You Need?

  The right mobile phone service will save you money, increase productivity, and keep your employees happy, too.
  Damon Brown

• Letting Go of Your Landline

  Many individuals use their cell phone as their only phone line. Should entrepreneurs consider it too?
  Damon Brown

• Five Tips for Choosing a Phone System

  Cut through the clutter with some simple tips.
  Rich Martini