Hiring Technical Staff

• Find a Top-Notch Managed Service Provider

  Off-loading management of your computer systems to an MSP can make a lot of sense, but only when the provider is good at what it does. Know what to ask, and you potentially save yourself aggravation, money, and time.
  Erik Sherman

• From Geek to Boss: Choosing Tech Leaders

  Businesses too often promote the IT employees who are most skilled at technology to be the leaders of teams or departments. This can be a recipe for disaster, since tech know-how doesn’t always translate into people skills.
  Minda Zetlin

• Hiring: IT Certifications Vs. Real-World Skills

  IT certifications may not have been an ideal screening mechanism for new tech workers, but it worked. Until recently. Now businesses are looking for workers who understand the business as well as technology.
  Todd Wasserman

• What Makes Tech Workers Tick?

  Geeks are wired differently from everyone else, and the prospect of making more money may not motivate them. Here are some unexpected ways to get techies excited about their jobs.
  Minda Zetlin

• IT Talent Wars: Hire and Retain Tech Workers

  Staffing consumes a large portion of the IT budget for small and mid-size businesses, but in a competitive market it could cost you more to lose staff and have to replace them.
  Patricia Brown

• Human Resources: A Self-Service Application

  Paper-based time off requests, beneficiary updates, and pay stubs are becoming a thing of the past. Technology has made HR a self-service function in the small and mid-size business sector.
  Mary O. Foley

• Hiring IT Staff for Non-Techies

  Creating a job description, offering an attractive work environment, and understanding what makes the techies tick are important when making IT hires.
  Renee Oricchio

• The New Face of IT Leadership

  Should your business have a CIO? What exactly is a Chief Information Officer? Here are some reasons why your business may want to hire one.
  Bill Huber

• Building a Better Web Team

  Expanding your business online requires an integrated staff. But that's not a problem; it's an opportunity.
  Brad King

• Tips for Developing a Workplace E-Mail Policy

  For a variety of liability and business reasons, your business needs an e-mail policy. Here are some tips on how to make it work.
  Marc Saltzman

• Do you need a workplace IM policy?

  Protecting your company’s network and reputation are only two of the reasons you need to implement instant messaging guidelines in the workplace.
  Courtney Macavinta

• Inc. 500 Interview: Kineticom

  Hiring in the boom-and-bust technology and telecom fields is not always easy, but this staffing firm has made a business out of it.
  Rich Martini