Software
Databases
Alphabet Soup: What is CRM?
Customer relationship management programs, some enhanced by software, allow your company to present a consistent face to customers.
Todd WassermanCRM for Small Business
Does an investment in customer relationship management software make sense for small businesses?
Todd WassermanWhat's Next: Meet Your New Executives
They're every bit as clever as your old ones. The difference? They may not be human.
David H. FreedmanMad Cow Doesn't Scare This Rancher
A top rancher's mad cow moment.
Jess McCuanThe Search Engine
This firm's employees didn't even use computers. But they soon adapted when the business opted to compete on technology.
Anne StuartThis Year's Model
An old-line publisher morphs into an on-line star, discovering brand-new revenue sources in the process.
Anne StuartRental Health
Sometimes the worst tenants have the best credit. Now landlords can use a Web site to help reduce their own risk.
Anne StuartWarehouses Unplugged
em Inc /em Senior Writer Anne Stuart offers a listing of some major players in the wireless data-collection industry, including questions you should ask when investigating the options.
Anne StuartStreetSmarts: Peripheral Vision
Most entrepreneurs are compelled to beat the odds, to disprove the naysayers. They don't always succeed, but when they do, the experience is tremendously satisfying.
Norm BrodskyA Shock to the System
Doug Hyde, president and founder of Green Mountain Energy Resources, found that incorporating an extranet and data warehouse required him to relearn his own business.
Emily EstersonWith a Little Help from My Friends
It takes a shrewd entrepreneur to find big-league software at minor-league prices.
Jill Hecht MaxwellDatabase Driving Essentials
Veronica Yuill
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