Databases

• Tech Talk: Food Maker Grows with ERP

  A family-owned pierogie manufacturer found that it could grow the business with supermarkets and other retailers and achieve better profitability after deploying an enterprise resource planning (ERP) system.
  Elizabeth Wasserman

• Tech Talk: Chauffeur Staffing Firm Upgrades to ERP

  A business that staffs chauffeurs to drive clients around in their own cars found that deploying an ERP system helped provide a technology backbone for nationwide expansion and high volume reservations.
  Elizabeth Wasserman

• Drive Customer Relationships through Technology

  While the current economic climate is leading some businesses to assess expenditures and spend conservatively, now is the time to make key technology investments and set the stage for increased profits and revenue.
  Mike Gorsage

• Tech Talk: Contractor Automates Scheduling

  An Arizona-based drywall contractor cut costs, streamlined processes, and got a leg up on competitors by moving to a computer-based scheduling database to keep track of crews at different job sites.
  Elizabeth Wasserman

• Software to Manage Customers: CRM vs. CEM

  What is the difference between customer experience management (CEM) and customer relationship management (CRM)? Which would work better at your company? Should they be used together, or separately?
  Jean Thilmany

• Bye-Bye Time Sheets. Hello Time Tracking Software

  Tracking employee hours or time sheets is still largely paper-based, time consuming, and prone to error. Is it time to give paper timesheets the pink slip and upgrade to time tracking software?
  Marc Saltzman

• Tech Talk: Restaurant Betters Database Access

  A chain of seafood restaurants in Florida found that by deploying new software managers could better use different databases to increase productivity and keep expenses at a minimum.
  Elizabeth Wasserman

• Accounting and More: New Financial Software

  Move over, Quickbooks. There are new options in financial software for small businesses that can serve all parts of a business – not just the bean counters.
  Mary O. Foley

• Upgrading to a Database

  For growing businesses, there comes a time when you outgrow your spreadsheet programs and need something more. Upgrading to a relational database can be the answer to act as an all-purpose electronic filing cabinet.
  Michelle Rafter

• CRM: Software as a Customer Service

  The availability of customer relationship management packages for the small and mid-size business market is growing, particularly in the on-demand or software-as-a-service models.
  Karen M. Kroll

• Software Integration for Non-Dummies

  Software projects done in-house often tend to fail, but integrating new applications can be easy with the help of new vendors or architecture choices.
  Jennifer Zaino

• Choosing a Content-Management System

  A CMS can be the backbone for your online presence, helping your company store, organize, and share content via the Web.
  Marc Saltzman