Internet & E-Business
Managing Customer Data
Preventing Credit Card Fraud on Your Website
Despite e-payment options, credit cards remain the Internet’s primary currency. Here are some basic steps to keep your e-commerce site safe from credit fraud.
Anne StuartHow Far to Trust Digital Signatures
A law passed in 2000 makes electronic signatures as binding as written signatures.
John BorlandShould You Monitor Employee E-Mail?
Examining the legal, ethical, and business-related factors involved in reviewing the messages sent by your staff.
Marc SaltzmanTips for Developing a Workplace E-Mail Policy
For a variety of liability and business reasons, your business needs an e-mail policy. Here are some tips on how to make it work.
Marc SaltzmanThe Basics: What is Phishing?
They can tarnish a company's image for those businesses that are unprepared.
Peter SuciuTelecom Tricksters: How to Avoid Slamming, Cramming and Hijacking
A guide to protecting your business against unscrupulous phone company tactics.
Rich MartiniInc. 500 Firm Denies Wrongdoing in Lawsuit
Gratis Internet faces charges of selling customer e-mail addresses to marketing agencies.
Angus LotenThinking Inside the Box
Geraldine Laybourne of the Oxygen channel has finally discovered what women want -- perhaps to her chagrin, definitely to her profit.
Nadine HeintzMaximize Your Website's ROI
Niles HowardHigh-Tech Bonding
Niles HowardAre Personalization and Privacy Really at Odds?
Don Peppers and Martha Rogers, Ph.D.Behind Warehouse Doors
Delilah Obie and Kelley Westrick
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