- Inc. Technology - http://technology.inc.com -
Apple Store Creator’s Retail Secrets
Posted By Minda Zetlin On November 23, 2011 @ 3:00 pm In Hardware,Managing Technology,PCs, Laptops, and Notebooks,Smartphones and PDAs,Tablets and eReaders,Tools on Managing Technology | 1 Comment
When Steve Jobs died, Apple fans were so distraught that they began treating Apple Stores like shrines, leaving flowers and notes on their doorsteps. Do you think your own store could ever inspire that degree of customer loyalty?
Perhaps it can–if you follow in the footsteps of Ron Johnson, who headed up retail at Apple and is now leaving to become CEO of J.C. Penney. He shared some of his insights in a guest post at Harvard Business Review :
Get the full scoop at Harvard Business Review .
Article printed from Inc. Technology: http://technology.inc.com
URL to article: http://technology.inc.com/2011/11/23/apple-store-creators-retail-secrets/
URLs in this post:
 Harvard Business Review: http://blogs.hbr.org/cs/2011/11/what_i_learned_building_the_ap.html
Copyright © 2011 Inc Technology. All rights reserved.