LegalTypist, a virtual assistant practice headquartered on Long Island, N.Y., uses secure technology paired with specialized contractors to help attorneys and law firm administrators upgrade to digital and get the work done.. Andrea Cannavina, the founder, tells IncTechnology.com that by using secure remote access technology, she can easily access files and control her home office computer from anywhere.
Elizabeth Wasserman: How does your business use technology?
Andrea Cannavina: My actual business has been 100 percent virtual since day one. There was no paper, no face-to-face meetings, no brick and mortar office. Because my clients are attorneys and law firm administrators, the technology I use must meet three requirements—it has to be secure, easily accessible and end user friendly.
Wasserman: What did you decide to do?
Cannavina: I quickly learned that it was very difficult to keep all my information and devices synced. I was either copying files to disc or e-mailing them to myself in order to work while I was on the road. Since neither of these processes is very secure, I knew I had to find a better way. Thus began my search for what I ultimately found: remote access technology. I went with a service from LogMeIn.
Wasserman: How does it work?
Cannavina: It’s easy. You log into a Web-based account and that connects your computer to the screen of your office computer. You can view, print and save files, review and send e-mail – basically work as though you are sitting in front of your “normal” computer – even if you’re half way round the world.
Wasserman: What have the result been?
Cannavina: It’s been much less stress. The remote access technology helps me do administration, billing, customer service and coordinate with my operations manager while I’m traveling on business, at trade shows and the like. As long as my office computer is on and LogMeIn is running, I know I’m good to go. No coordinating file copies and moving things on to jump drives, etc. It’s also affordable. There is a free version of the product for home users. For less than $100 per year, LogMeIn Pro gives a business owner secure access and control of their computer.