Monday, November 16, 2009
Browser Wars: Does IE8 Change the Game?
By Marc Saltzman
Microsoft's Internet Explorer 8, built into Windows 7 or available as a free download, offers improved security and functionality to businesses. It joins a crowded field of browsers competing for your business. Should you standardize on one? Which should your apps support?
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Tech Talk
DLG Group, headquartered in Bedminster, N.J., started out in the 1960s inspecting vehicle and cargo at sea ports and handwriting reports for manufacturers and insurance companies. The Internet era allowed the company to issue those inspection reports on the same day from the field and use the data to help customers improve quality control. Upgrading to fiber-optic based Internet service today has let the business expand and offer online services for customers, CEO and President Andrew Vazquez Jr. tells IncTechnology.com.
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Expert Corner
Discovering Your Advantage with CRM
by Mike Gorsage
You've heard the expression, "the customer is king." In today's economy, the customer is key to your future success. The right customer relationship management (CRM) strategies can give you insights that lead to increased revenue, improved earnings and solid competitive advantage. Bill Gates once said, "Your most unhappy customers are your greatest source of learning." Whether happy or unhappy, your customers are a vital, often underutilized source of business intelligence. Companies that take the time to understand their customers are better able to anticipate and respond to their needs.
Technology Blog
Slideshows
Mashups for Dummies
Mashups can enhance the communication between you and your customers.
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Get Started with Social Media
Password Protection 101
Ten Ways to Use Texting for Business
Strategy Tip
Videoconferencing is a whole different experience today than it was a few years ago, and it’s more affordable.
Brett Shockley, CEO, Spanlink Communications
